Level 2 Certificate in Healthcare Support Services

This qualification confirms competence in a range of healthcare support service skills. Topics covered include: • infection prevention and control • cleaning, decontamination and waste management • record maintenance • food safety and preparation • providing care and support for patients.
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Who is it suitable for?

All those who wish to work or are working in a healthcare setting.

What are the entry requirements?

You should be at least 16 years old. We do not set any other entry requirements.

How many credits are required to complete it?

The Certificate requires 26 credits.

How is it assessed?

It will be assessed by your Tutor or Assessor using a portfolio of evidence, practical demonstrations and assignments.

Do you need to be working to take this qualification?

Yes, you will need to be working, volunteering or on practical placement as you need to show competence in both knowledge and skills.

How long does it take to complete?

You can usually complete it in 12 months.

What related qualifications can you progress to?

The Level 3 Diploma in Healthcare Support Services, specialist health qualifications or to related health apprenticeships.


This qualification could help you to progress in a wide range of supervised healthcare support roles including:

• Administrator
• Healthcare assistant
• Records manager
• Cleaner
• Caretaker
• Hospital Porter


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